2 Jobs in Austell, GA
Coffman Stair Parts is Hiring a Customer Service Representative Near Austell, GA
About us
Coffman Stair Parts is a small business in Austell, GA. We are professional, agile and agile.
Our work environment includes:
- Modern office setting
- Food provided
**Job Overview:** We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. **Responsibilities:** - Handle incoming customer inquiries via phone, email, and chat - Assist customers with product information, pricing, and availability - Process orders, returns, and exchanges efficiently and accurately - Upsell products or services to increase revenue - Conduct outbound calls to follow up on customer inquiries or issues - Maintain customer records by updating account information in the database - Resolve customer complaints in a professional manner - Collaborate with other departments to ensure customer satisfaction **Experience:** - Proven experience in a customer service role - Strong communication skills with excellent phone etiquette - Ability to upsell products or services effectively - Proficiency in data entry and CRM software - Bilingual proficiency in Spanish is a plus - Multilingual abilities are advantageous for serving diverse customers - Experience in outbound calling or sales is beneficial This position offers competitive pay and the opportunity to work in a dynamic customer service environment. If you are a motivated individual with a passion for delivering top-notch service, we encourage you to apply for this exciting Customer Service Representative role.
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Commute:
- Austell, GA 30168 (Required)
Ability to Relocate:
- Austell, GA 30168: Relocate before starting work (Preferred)
Work Location: In person
Job Summary
Full Time
$37k-47k (estimate)
05/10/2024
09/06/2024
The job skills required for Customer Service Representative include Customer Service, Communication Skills, Customer Satisfaction, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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